Reputational risk, and how to mitigate it, is a frequent topic at the boardroom table. It is a risk which could affect anyone, particularly high profile corporations and government agencies. The impacts are wide ranging including financial loss, lost revenue, increased operating and regulatory costs and most importantly loss of

In our current environment the key to survival for an organisation depends on their ability to see the bigger picture and this is particularly so for insurance companies and claims agencies. Claims are ongoing on a daily basis regardless if it is worker’s compensation, life insurance, public liability or third